0xc1900208 – HP Pavillion Notebook BIOS needs to be upgraded

[ballours]

I have Windows 10.0 Version 1607 OS Build 14393.1770.  I have been trying to upgrade to a more current Windows 10 version. I receive error code "0xc1900208 – HP Pavillion Notebook BIOS needs to be upgraded before you can upgrade Windows 10.  Uninstall this app now because it is not compatible with Windows 10."

I already have Windows 10 and need to move to a newer version.  What do I need to do?

Thanks, Richard

[EddyK]

Hi ballours,

Not really sure about the error but since it is requesting for a newer BIOS, I can recommend you one.

However, a specific model/product number would be appreciated. (Please do not post serial numbers on the HP Support Forum)

Information on how to find a laptop's model/product number is detailed in this HP document.

Awaiting your response,

kem579

[ballours]

Hi, thanks for the response.  The Product # is N5R26UA#ABA.

[EddyK · Accepted solution]

Hi ballours,

Please try this:

HP Notebook System BIOS Update (AMD Processors)

http://ftp.hp.com/pub/softpaq/sp80001-80500/sp80252.exe

This is the latest version despite it being 1 year old.

Let me know how it goes.

Regards,

kem579

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[ballours]

I was able to upgrade the BIOS, but the Windows 10 upgrade from 1607 failed for an unspecified reason.  I will get more time to look at it later in the week.  thanks.

[ballours]

I had updated the BIOS and then found there were some HP updates that I had not installed.  Wasn't sure if they would have any impact on the v1709 upgrade, but went ahead and did them too.  Finally the upgrade to v1709 took.  Hurray.  Thanks for your help.  Sincerely, Richard