Jumping Cursor Issue on HP EliteBook Folio 1040 G1 Notebook PC (Windows 7)

[A_Gayathri]

If you are experiencing erratic or jumping cursor issues on your HP EliteBook Folio 1040 G1 Notebook PC while using Windows 7, there might be some specific steps to address the problem.

Resolution:

1. Ensure Proper Usage of ForcePad:

   • Make sure your finger is fully centered on the ForcePad. Avoid placing it on the edge of the button area, as this can interfere with cursor movement.

2. Update Drivers:

   • Download and install SoftPaqs to improve ForcePad functionality:
     • Synaptics TouchPad Driver Version: 17.0.18.17 Revision: A
       • Download
     • Synaptics ForcePad Firmware Update Utility Version: 1.4_1040G1
       • Download

Both of these updates will help improve the performance and functionality of the ForcePad, minimizing erratic cursor movements.

For checking the latest software or drivers, consider visiting the official HP website at www.hp.com.

Operating Systems Applicable:

This solution applies to notebooks running various versions of Microsoft Windows, including Windows 7 and Windows 8.

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Note:

Always ensure you have the latest drivers installed for your device model to minimize hardware or software issues.

Sources: HP EliteBook Folio 1040 G1 Notebook PCs - Erratic Cursor Movement when using ForcePad

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