• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-20-2020 08:49 PM

HP Recommended
Product: Elitebook
Operating System: Microsoft Windows 10 (64-bit)

Hp software recommended a bunch of updates, yet these 2 always fail to install:

 

1.) System default settings for Win 10

2.) Conexant HD Audio Driver

 

Any thoughts on what to do to make them install?

4 REPLIES 4

‎06-20-2020 09:01 PM

HP Recommended

@ejc_1 

 

For Windows updates, that is very normal, you can run again later. Do you know which are those KB's   and error codes ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-20-2020 09:09 PM

HP Recommended

Its not WIndows updates that are failing, those install fine.  Its updates that come via the HP support assistant. 

Was this reply helpful? Yes No

‎06-20-2020 10:24 PM

HP Recommended

@ejc_1 

 

OK, for HPSA, please do NOT update the whole bunch at the same time. You can do in few batches. I did say on few other posts Download Manager under HPSA is not good, it is slow and can't handle big buch in one go.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-21-2020 05:51 AM

HP Recommended

Thanks for the suggestion, I am NOT installing in a group.  These 2 remain and are being individually installed. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.