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Locked

‎07-02-2021 10:38 AM

HP Recommended
Product: Envy 15
Operating System: Microsoft Windows 10 (64-bit)

Where can I get the driver for the unknown device with:

Path = ACPI\INT3403\SEN1

Hardware Ids = ACPI\VEN_INT&DEV_3403, ACPI\INT3403, *INT3403

I've tried some online solutions within and out of this website but to avail. Some of the drivers I've tried to install are sp72106, sp82738, sp82740, sp99908. The unknown driver still remains after trying most online solutions. 

Thanks in advance.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-02-2021 11:43 AM - edited ‎07-02-2021 11:47 AM

HP Recommended

Hi:

 

See if this one works for you...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe

View solution in original post

6 people found this reply helpful
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3 REPLIES 3

‎07-02-2021 11:43 AM - edited ‎07-02-2021 11:47 AM

HP Recommended

Hi:

 

See if this one works for you...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe

6 people found this reply helpful
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‎07-02-2021 10:56 PM

HP Recommended

It worked perfectly, thanks a lot.

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‎07-03-2021 07:10 AM

HP Recommended

You're very welcome.

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