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‎01-10-2017 10:56 AM

HP Recommended
Product: HP 17-p110nr
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

While trying to update to the latest Insider Build of Windows 10 which is Build 15002, 

I was being prevented by a BSOD error on Update Installation(a.k.a The Green Screen of Death)

 

So after some research, I found that I should make sure all my Drivers are updated. Upon going into Device Manager, I encountered that there was an Unknown Device, which meant there WAS a driver missing. 

 

So I got the hardware ID here and am wondering if anyone knows how I could get the ZIP to this driver to update it:

 

Hardware ID: ACPI\VEN_ASD&DEV_0001

ACPI\ASD0001

*ASD0001

 

Notebook Model: HP 17-p110nr

OS: Windows 10(64-bit) Home Insider Preview Build 14986.rs_prerelease.161202-1928

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-10-2017 12:37 PM - edited ‎01-10-2017 12:38 PM

HP Recommended

hi.

 

Test this if you have an AMD processor:

 

AMD TEA WB64A.zip 69 KB

 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/acpi-VEN-ASD-amp-DEV-0001-probl...

 

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

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2 REPLIES 2

‎01-10-2017 12:37 PM - edited ‎01-10-2017 12:38 PM

HP Recommended

hi.

 

Test this if you have an AMD processor:

 

AMD TEA WB64A.zip 69 KB

 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/acpi-VEN-ASD-amp-DEV-0001-probl...

 

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
1 person found this reply helpful
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‎01-10-2017 05:58 PM

HP Recommended

It worked to clear the Unknown device, but unfortunately didnt help with my GSOD. Thanks though!

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