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Microsoft Windows 10 (64-bit)

ACTIVATION OF MS OFFICE : Purchased 15S-du2040TU on 21/08/2020 but till today MS office not activated. Plz give a solution or service persons.


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Welcome to the HP Community Forum.



In almost every single case, Office software that comes installed on the system is Trial Software.

Microsoft Office is not going to activate until you purchase a license to run the software.


13S52PA — HP Laptop - 15s-du2040tu

Software - Productivity & Finance1 month trial for new Microsoft 365 customers


What if?

Are you absolutely sure your situation is an exception to this rule?


IF you were given a one year subscription with the purchase of the computer, this exception will have been clearly stated in the purchase paperwork (or email depending on the correspondence type).  In the case of a gift subscription, you will have received the key. 


What if?

Contact HP Support to sort issues with a gift subscription. 

Have all your documentation ready when you submit the case.


HP Technical Support – Contact Information


Submit information / case online

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Reminder:  HP Phone numbers you find on the Internet have likely been hijacked.


Many roads lead to HP Support.


Settings > System > About > (Support) Online support > Contact an HP Agent




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 Select your region and follow the prompts



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Laptop - 15s-du2040tu


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