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mahitha_madhira
New member
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Message 1 of 2
183
Flag Post

ALL BROWSERS CRASHING AS SOON AS OPENED.

HP Recommended
Pavilion - cc129tx
Microsoft Windows 10 (64-bit)

So recently I have reset my laptop. And I have opened chrome for some work and used it for a couple of hours when it just crashed. Just like that.

And since then I'm not able to open any browser at all.

 

Microsoft edge, Google Chrome, Chromium, Opera all of the browsers crash as soon as I click on it.

Please help me with this situation as it's driving me mad.

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,146 7,840
Message 2 of 2
Flag Post
HP Recommended

@mahitha_madhira 

I can certainly understand the desire to do factory resets -- given the prevalent view that such an action, though extreme, will fix a variety of mysterious problems and return a troublesome PC to working condition.

Problem is -- that very often is NOT the case and if there is any hardware issue at all, which is nearly always the cause with a SLOW PC (which is why most folks do the factory resets), you end up trashing your PC and rendering it useless. So, you trade a SLOW PC for a non-working PC. Not a good trade -- and certainly not what you intended.

 

So, WHY did you do this reset? and HOW did you do this reset?



I am a volunteer and I do not work for, nor represent, HP
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