12-10-2019 08:07 AM
I’ve tried updating my AMD drivers, to their latest versions. But, unfortunately, they will not update pass version 15.301.1901-160226a-318064E.
I have tried uninstalling and reinstalling these updates numerous times, plus have done a “clean” install using DDU, as instructed from this link
So far, nothing has worked.
My system specs are:
- Windows 7 Home Premium Service Pack 1 (64-bit).
- AMD A6-4400M APU with Radeon (tm) HD Graphics, 2 Core(s), 2 Logical Processor(s) @ 2.70 GHz
- AMD Radeon HD 7520G - Adatper Ram (VRAM): 512MB
- 6.00 GB of RAM
Any suggestions on how to solve this issue?
12-12-2019 03:23 PM
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue. However, this computer reached the end of support life and no software or drivers available anymore.
I would suggest please try reaching out to our HP smart friend: https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee
12-13-2019 12:23 PM - edited 12-13-2019 12:24 PM
try unofficial drivers..
do some google search, buy another HD, copy your system image to it, and try to mange it work..
Do not return to HP. (all these large companys is grbage products & support..)