ATTEMPTED_WRITE_TO_READONLY_MEMORY What failed: iaStorVS.sys

[thnguyen34]

One morning I was using my HP laptop when a popup that asked for Java Runtime Environment to access my files appeared. I thought nothing of it and pressed accept and all of a sudden my laptop crashed with a stop code:ATTEMPTED_WRITE_TO_READONLY_MEMORY saying iaStorVD.sys is what failed. Now randomly within around 5 - 20 min intervals my laptop would randomly crash saying the exact same thing. Is anyone else having this issue? 

[Dilip_18]

Hi@thnguyen34,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP Laptop PC 15-Dy2000 PC IDS Base Model.  

I have a few recommendations 

• Update your Notebook computer to latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Run HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures.
• Try doing Reset PC Keep my files from windows and check if it works.

Hope this helps! Keep me posted. 

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