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HP Recommended
HP PAVILION NOTEBOOK 17-g000nv
Microsoft Windows 10 (64-bit)

I own HP PAVILION NOTEBOOK 17-g000nv. I dont see my accelerometer in device manager nowhere, and looks like is not working. Please guide me to fix the problem or perhaps to install new drivers for windows 10.

Thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can tell if the 3D driveguard is installed by going to the device manager, click to expand the System Devices category and then look for the HP Mobile Data Protection Sensor.

 

If you see that device listed, then you should be fine.

 

If you want to update the driver, here is the latest one...

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You can tell if the 3D driveguard is installed by going to the device manager, click to expand the System Devices category and then look for the HP Mobile Data Protection Sensor.

 

If you see that device listed, then you should be fine.

 

If you want to update the driver, here is the latest one...

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

HP Recommended

Hi,  thank you very much for your quick reply.  

I have checked and I have seen there is the HP Mobile Data Protection Sensor in the device manager. Also I have installed the new drivers that you have provided me.

Does that mean that now my accelerometer is working ok?    Is there a way to check it or test it?  I have installed applications from microsoft store ,but  they say "accelerometer not detected"

HP Recommended

You're very welcome.

 

The accelerometer is present but unfortunately, I would have no idea how to test to see if it is working.

 

You would probably have to bump or drop the notebook to trigger the accelerometer.

 

I certainly would not recommend you test it that way.

HP Recommended

the link doesnt work...is there other plase where i can get the Accelerometer to fiz the problem? 

HP Recommended

Hi:

 

The link (sp75979) works fine for me.

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