Accelerometerdll.DLL not found

[iceboss1908]

I have an HP Pavilion Notebook 64bit Windows 10.  After a recent major Windows 10 update, I too  have been receiving the 'Accelerometer.DLL not found'  error message.  I have followed many advices in previous topics, but none of them helpes. Do you help me please? 

[banhien]

Hi,

Welcome to HP Support Forum. Please try

(a) Uninstall HP 3D DriveGuard from Device Manager,
(b) Reboot your machine,
(c) Download and install
 
    http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe
    http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

(d) Restart your machine.

    Note: Please try the second one first.

Regards.

[iceboss1908]

Unfortunately, none of these solutions helped. The error still persists. 😕 Thank you anyway.

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[iceboss1908]

This solution helped! Thank you very much.

[DavidPK]

You're welcome

All the best,

DP-K