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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Action Keys not working even after enabling them in bios

Create an account on the HP Community to personalize your profile and ask a question
09-09-2020 02:25 PM
even after enabling action hotkeys in bios, I still have to press Fn + the F Keys for actions. This is irritating. I sometimes use an external keyboard, but it does not matter as the same thing happens on the HP keyboard as well.
09-12-2020 04:29 AM
I reviewed your post and I understand that the action keys are not working on your computer.
I apologize for the delay. Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you update the BIOS and the chipset driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
09-13-2020 12:40 PM
updating the drivers of no help
i am not updating my BIOS as i don;t want to risk making this laptop more useless than it already is
my computer is
HP Spectre x360 - 13-ap0039tu
Cannot believe it is 2020,and HP still have these ridiculous issues.
09-14-2020 03:21 AM
I recommend you perform a systme restore back ot the date when the computer was working fine.
Refer to the below artilce for detailed steps.
https://support.hp.com/in-en/document/c04758961
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
09-14-2020 03:31 AM
Hang on - So I've got to back up all my data, so that I solve this problem that is created by HP - and as I waste more time, who knows if the fix is going to work.
In addition, is this your solution, every time this happens I do a system restore?
09-14-2020 03:14 PM
I understand your concerns.
Please look for the system reset.
Windows 10 has a reset feature that repairs your computer by reinstalling the operating system. This feature is recommended for recovery because it reinstalls Windows 10 while either preserving your personal data and customizations or removing all your personal data.
You have a choice of two methods to reset your computer.
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If Windows 10 loads correctly, see the section titled Perform a Windows 10 system reset in Windows in this document.
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If Windows 10 does not start correctly, see the section titled Perform a Windows 10 system reset through Windows Recovery Environment in this document.
Have a nice day!!