• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-18-2023 07:37 AM

HP Recommended

My laptop has a sim card slot but the cellular options are not there.

How can I fix this?

 

Category:
3 people had the same question
1 REPLY 1

‎10-18-2023 07:46 AM

HP Recommended

Hi:

 

Every HP Elitebook 820 G3 has a SIM card slot.

 

What 90% of them don't have is the optional and expensive WWAN adapter that is needed to connect to the cellular service.

 

All the SIM card does is allow you to use your mobile carrier's network.

 

In order for the SIM card to work, your notebook must have one of these WWAN adapters listed in the device manager under the Network Adapters category.

 

HP lt4120 Qualcomm Snapdragon X5 LTE Mobile Broadband Module
HP hs3110 HSPA+ Mobile Broadband Module
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.