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- Adobe PDFs won't print anymore on HP 8025 Office Jet

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1 REPLY 1
12-10-2024 04:56 AM
Hi @dickymet,
Welcome to the HP Support Community.
I'd be glad to help you!
Step 1: Uninstall and then reinstall the software
- Uninstall and reinstall the Adobe software to get the latest version of Adobe Reader.
- In Windows, search for and open Add or remove programs.
- In the list of installed programs, click Adobe Reader, and then click Uninstall or Yes.
- If a User Account Control message displays, click Yes.
- Follow the on-screen instructions to complete the software removal. If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed (in English) from the Microsoft website, and then try uninstalling again.
- After Adobe Reader uninstalls, close all programs and web browsers, and then restart the computer.
- Open a web browser, go to Adobe Acrobat Reader DC (in English), and then follow the on-screen instructions to install the software.
- Try printing the original PDF file again.
- If the issue persists, continue to the next step.
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
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