• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP OfficeJet Pro 8025 All-in-One Printer
macOS 10.14 Mojave

Suddenly even w/$20 mo fee to Adobe I can't print adobe PDFs

1 REPLY 1
HP Recommended

Hi @dickymet,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

Step 1: Uninstall and then reinstall the software

  • Uninstall and reinstall the Adobe software to get the latest version of Adobe Reader.
  • In Windows, search for and open Add or remove programs.
  • In the list of installed programs, click Adobe Reader, and then click Uninstall or Yes.
  • If a User Account Control message displays, click Yes.
  • Follow the on-screen instructions to complete the software removal. If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed (in English) from the Microsoft website, and then try uninstalling again.
  • After Adobe Reader uninstalls, close all programs and web browsers, and then restart the computer.
  • Open a web browser, go to Adobe Acrobat Reader DC (in English), and then follow the on-screen instructions to install the software.
  • Try printing the original PDF file again.
  • If the issue persists, continue to the next step.

 

Click here for the remaining steps.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.