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HP Recommended
Hp Envy17-cg000
Microsoft Windows 10 (64-bit)

Hi, I'd like know why it's impossible customize some settings in advanced power saving settings of Windows 10 on HP Envy 17-cg000.

There are only some setting options but ther's not other options like:

 

1. pci express;

 

2. processor power saving;

 

3. Others.

 

How can I restore those setting options?

Why aren't they there?

 

Thanks milion

1 REPLY 1
HP Recommended

@Gianluca891 Welcome to HP Community!

 

I understand that you would like to restore the power settings.

 

Please refer to below link to perform the troubleshoot the issue.

 

https://support.hp.com/in-en/document/c04752217

 

Try creating a new user account on your computer.

 

Go to http://hp.care/2dWJKgW  and follow the steps to create a new user account.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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