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HP Recommended
HP Tango
macOS 12.0 Monterey

After a HP technician has remotely accessed my computer, how can I make sure that no one can get back in?

1 REPLY 1
HP Recommended

@steelart 

 

Welcome to the HP Community Forum.

 

If it was  HP® Customer Support - USA, you would have been given instructions on how to open remote access on your computer and how to protect yourself.

 

Reverse the process you used to allow remote access.

 

Regardless of who or how, I think this is more a question for your MacOS platform support.

 

What we can tell you about remote system access permissions / settings within Windows is not useful or relevant in Linux / MacOS.

 

You might also have to re-adjust whatever settings you might have changed in your security software / router that allowed the remote access.

 

General Example - Windows -

Settings > System > Remote Desktop

Settings_System_Remote_Desktop_1Settings_System_Remote_Desktop_1

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Tango series 

 

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Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

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