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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- All Drivers missing

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12-18-2025 06:56 PM
Hello, recently I attempted reinstalling windows 11 through the official media installer. After reinstalling I have found that nothing except my keyboard and screen function. There are also multiple unknown drivers showing errors in device manager. I have attempted to use a usb to ethernet cable. It is not working.
12-18-2025 09:11 PM - edited 12-18-2025 09:12 PM
Hi:
If your notebook is less than 5 years old, use the HP cloud recovery tool to make a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.
Here is an info link for how to use the utility. You will need a 32 GB flash drive for this.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
You can download the software from the Microsoft store:
HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store
Otherwise, I suggest that you post the full model number or product number of your notebook and also post the hardware IDs for the devices that need drivers.
Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager