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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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03-20-2023 04:14 AM
hi
I have an envy 4520 an dhave a new pc with windows 11 installed. I installed my printer and for a few weeks is has scanned fine. Now when I scan it just gets stuck and freezes. I also cannot scanned from the short cut.
Any help would be great.
Thank you
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