All wifi options disappeared from my laptop

[JennyPie]

All wifi options have disappeared from my laptop. It has come back here and there but it has been over a week now and it's not coming back. I saw the "accepted solution" on the forum, however when I go to device manager > network adapters, there is nothing about Wi-Fi listed.

[zoey7886]

@JennyPie, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Wi-Fi Issues on Your Laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If all Wi-Fi options have disappeared from your laptop and the network adapter section in Device Manager does not list any Wi-Fi options, there are several possible solutions you can try to resolve the issue.

1. Check for Disabled Wi-Fi in Device Manager

1. Open Device Manager by right-clicking the Start menu and selecting Device Manager.
2. Locate Network adapters and expand the section. If no Wi-Fi adapter is listed, it might be disabled or there might be an issue with the driver.

2. Use HP Support Assistant for Troubleshooting

HP Support Assistant can help with driver updates and troubleshooting:

1. Launch HP Support Assistant from the Start menu. If it is not installed, you can download it from hp.com/go/hpsupportassistant.
2. Run HP Support Assistant and check for any available updates, especially Wi-Fi driver updates.
3. Follow the troubleshooting steps provided by HP Support Assistant to diagnose and fix the issue.

3. Check for Windows Updates

Windows Update can sometimes resolve driver issues:

1. Open Settings from the Start menu.
2. Select Update & Security and then Windows Update.
3. Click Check for updates to ensure your system has the latest updates installed.

4. Reset Network Settings

You can try resetting your network settings:

1. Open Settings from the Start menu.
2. Select Network & Internet.
3. Scroll down and click Network reset.
4. Follow the prompts to reset your network settings.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,