• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop 17-ca1xxx
Microsoft Windows 10 (64-bit)

Currently, this laptop only has an option to set keyboard backlight to bright, dim, or off with a timeout of only 30 seconds.

There is currently no BIOS option to adjust that timeout.

Any chance of a BIOS firmware update to allow keyboard backlight timeout to be adjusted?

30 seconds is annoyingly short and the user should have the option to keep it on always if desired.

 

1 REPLY 1
HP Recommended

@allgoodnow 

 

Unfortunately,

At the moment, the answer is a firm "No".

 

At this writing:

The Advanced menu in the BIOS is generally available in Business / Commercial class machines.

Examples of business class systems (not all inclusive):  Zbook, Elitebook

 

Consumer grade systems, for example (not all inclusive) including plain "Laptop", Spectre, Pavilion, and Envy do not include the Advanced menu in the BIOS.

 

BIOS – Backlit Keyboard and other Advanced Options

 

This is one of those situations where the how-to document mentions that a particular feature might not be supported on every computer.  The document does not offer an exact explanation because the document is not written for YOUR computer.

 

HP Notebook PCs - Using the Backlit Keyboard

Section: The backlight stays on for only a few seconds

 

Excerpted

 

Note:

If there is not a setting for the backlight timing in the BIOS, this behavior might not be supported on the notebook. Check your notebook model's product support documentation to confirm support.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP 17-ca1000 Laptop PC 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.