Assistance Request for Microsoft 365 Subscription Activation

[Nicolae2023]

I have the recently purchased laptop from HP Inc UK Limited, with order number [Personal Information Removed]and invoice number  [Personal Information Removed]. According to the information provided, the laptop came with a Microsoft 365 subscription valid for one year.

After carefully reviewing the invoice and package, I have not been able to locate the product key required for activating the Microsoft 365 subscription. For this reason, I am reaching out to seek your assistance in activating the subscription and enjoying its benefits.

Furthermore, I would like to inform you that the subscription activated on the laptop at the time of purchase, provided by Apple, has expired today, on August 17th, 2023.

Kindly provide me with the necessary information or guide me through the steps to activate the Microsoft 365 subscription on my laptop.

[Irfan_06]

Hi @Nicolae2023,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with activating MS office on your new Laptop.

Please follow the below steps to activate it.

With the pre-installed Office licence, you should just need to log into Office with your Microsoft Account details.

To activate the licence and associate the licence to your Microsoft Account use the same email which was used while purchasing the Laptop.

Click on the link to login to login to MS account.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support