Automatically open Microsoft edge and show how to get help in windows 11

[Ravimeena]

  so many open automatic like this

[VikramTheGreat]

Hi @Ravimeena,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP PC is automatically opening Microsoft Edge and showing “How to get help in Windows 11” or opening multiple tabs/pages, this is usually caused by a Stuck Key, Malware, or a Startup script issue, or it could be related to a Corrupt Keyboard driver or an Accessibility issue.

Please try the steps below to help and solve the issue:

1. Check the F1 Key

• Press the F1 key a few times to see if it’s physically stuck.
• Try using an external keyboard to test if the issue persists.

2. Disable “Get Help” Shortcut

• Open Registry Editor (Win + R, type regedit)
• Navigate to:
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer
• Right-click > New > DWORD (32-bit) value
  Name it: NoWinKeys
  Set value to: 1
• Restart your PC.

⚠️ Be cautious when editing the registry. Let me know if you'd like a step-by-step guide or script.

3. Check Startup Programs

• Press Ctrl + Shift + Esc to open Task Manager.
• Go to the Startup tab and disable suspicious entries.

4. Run a Malware Scan

• Use Windows Security or a trusted tool like Malwarebytes to scan your system.

5. Update or Reinstall Keyboard Drivers

• Go to Device Manager > Keyboards
• Right-click your keyboard > Uninstall device
• Restart your PC to reinstall the driver automatically.

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat