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- HP Community
- Notebooks
- Notebook Software and How To Questions
- BIOS Level Diagnostics Out Of Date

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07-27-2025 12:03 PM
Greetings,
I apologize if I have this in the incorrect forum. If so, I would greatly appreciate it if someone could please post in the correct forum.
I was a Network Administrator for 43 years: Lockheed, Raytheon and Qualcomm. HP Servers were and likely are still bullet proof. I am now retired...43 years was enough fun <grin>
In any event I have an HP Laptop (HP Laptop 14-fq0110wm (5Z7Y9UA), Product number: 5Z7Y9UA) and went to run some extensive memory tests (Esc --> F2--Scroll down). At the top of the diagnostics page was a notification stating the diagnostics were out of date and to go to a URL that was as long a my arm. None the less I went there and that URL resolved to 'SHOP HP''. I double checked the URL and it had it accurate.
Does anyone know where I can obtain the updated Diags? The BIOS is up to date.
Any assistance greatly appreciated.
Sincerely,
Lyman