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Greetings,

I apologize if I have  this in the incorrect forum. If so, I would greatly appreciate it if someone could please post in the correct forum.

 

I was a Network Administrator for 43 years: Lockheed, Raytheon and Qualcomm. HP Servers were and likely are still bullet proof. I am now retired...43 years was enough fun <grin>

 

In any event I have an HP Laptop (HP Laptop  14-fq0110wm (5Z7Y9UA), Product number: 5Z7Y9UA) and went to run some extensive memory tests (Esc --> F2--Scroll down). At the top of the diagnostics page was a notification stating the diagnostics were out of date and to go to a URL that was as long a my arm. None the less I went there and that URL resolved to 'SHOP HP''. I double checked the URL and it had it accurate.

 

Does anyone know where I can obtain the updated Diags? The BIOS is up to date.

 

Any assistance greatly appreciated.

Sincerely,

Lyman

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.