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‎09-25-2025 10:19 AM

HP Recommended
Product: HP 14s-fq0000 Laptop PC (9VN14AV)
Operating System: Microsoft Windows 11

I have an HP Laptop, AMD Processor, Model HP 14s-fq0000 (9VN14AV) and when looking to update the BIOS and Drivers, I see that HP does not have a version higher than Windows 11 Version 22H2. The current Windows-11 version I am on is 24H2. I downloaded the highest version HP has (22H2) and executed it within Windows and it reached the point of Install, Make A Backup, etc. I selected Install, make a backup, hit continue and the screen with that information just vanished.

 

Any idea what is going on? Could it be that because I am on Windows-11 version 24H2?

Thank you,

LGLDSR73

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