BIOS update for Pavilion 17-ab300ur

[Arindal]

I have the same problem with mine ab304nc. i5 7300hq gtx 1050ti... Processor underclock to 800mhz when gpu under load and wanting to exceed 69 degrees. This is happening basically in any game whatsoever so this laptop is unusable... Dont know if i should try to send it for rma or what.. This is either BIOS setting or some driver windows/HP has installed.

[CherylG]

Do you have latest drivers/BIOS from your Support page:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-ab300-notebook-pc/18149533/model/186...

[Arindal]

Hello CherylG!

Thank you for your reply to me!

I was replying to this thread: https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/BIOS-update-for-Pavilion-17-ab3...

but somehow it becomes separated and I'm now in own topic as "Devormine" is too.

But, to my problem. What I can observe from my point with many various utilities is, that the system won't let the GPU under load go above 69 degrees celsius and then, the CPU is working on 800mhz and also GPU is throttling down to 134 mhz. In Intel XTU is shown that when this happens its called "Power limit throttling". (Cpu is also forced to keep under 80 degrees celsium). For this testing I'm using the FurMark utility and observing the behavior of CPU in Intel XTU. The fans are pretty quiet and blowing realtively cold air.

I have clean and fresh windows install, immediately blocked ALL windows updates related to INTEL and NVIDIA (keep from installing unwanted drivers). Installed all the drivers from the support page you've mentioned and .. It's still hapenning.

Before (before the clean install) when windows updated all drivers, I just disabled Intel dynamic platform thermal framework processor participant in device manager and then the laptop started to work flawlessly! No stutering, FPS drops... Fans were working way faster and better. GPU and CPU culminating around 80 degrees stable under heavy load, just perfect. Until first reboot. Since then I can't get the notebook working properly, even with either clean windows + windows update, or clean windows + drivers from HP support page and disabling windows updates.

The notebook is 2 weeks old. I'm using it last week because before I couldn't get to unbox it because of work, so It's brand new and I'm just fighting with power limit throttling.

EDIT:

I'm adding few links to HP forums with the same problem on the same Pavilion 17 ab300xx notebook line (Russia, Greece...):

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/throttling-ab315ur/m-p/6606680/...

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/FPS-and-CPU-Drops-Plugged-in/m-p/6594...

[Svea363]

Same problem on a pavilion 17-ab301nv since November

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/FPS-and-CPU-Drops-Plugged-in/td-p/659...

[Arindal · Accepted solution]

New BIOS F61.A solved this issue.

Thanks @Svea363 for help.

[Svea363]

New BIOS F.61 Rev.A doesn't fix the problem completely.

In particular, while playing games with AC adapter plugged in, the notebook works PERFECT.

But when I tried to play with the AC adapter unplugged, I experienced again some CPU clock speed Drops.

I know that no one play games using the battery but if you like to run heavy programs, such as autocad and photoshop, it may affects the computer's stability.