• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-02-2023 04:45 AM - edited ‎03-02-2023 04:50 AM

HP Recommended
Product: Hp notebook 15
Operating System: Microsoft Windows 11

Hi guys, Pls i have a complaint which i don't know if anyone has encountered; i usually get My hp notebook 15 BIOS update from the official site and flash it into my computer and it goes smoothly. But after downloading the latest one which is Insyde F.71, it will run the installation wizard and pass through all set up; until where it will say restart to complete update. Normally after clicking RESTART it was supposed to restart and begin the BIOS flashing but instead it will just restart the computer as though i just clicked the normal windows restart button and funny enough it doesn't return any error message at all. Please what could be the issue 

Category:
3 REPLIES 3

‎03-04-2023 12:07 AM

HP Recommended

Hi @Rexzyrock2 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing BIOS update issues.

 

Please check if BIOS update is still pending and available on the HP Support Assistant so that we can isolate the issue and proceed accordingly.

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

Was this reply helpful? Yes No

‎03-06-2023 08:00 AM

HP Recommended

I was using HP assistant but it never gets me any update for a long time despite checking it, For i decided to use the site and enter my Serial number to download 

Was this reply helpful? Yes No

‎03-09-2023 07:19 AM

HP Recommended

Hi @Rexzyrock2 

If the updates are not shown in the HP Support assistant and is shown no pending updates, then it is best recommended to use the device accordingly.

Let me know if you need anything.


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.