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06-22-2025 02:55 PM - edited 06-22-2025 03:29 PM
I need to update my laptop bios, and when i search for the update HP support gives me two versions of bios one of them called (HP Notebook System BIOS Update (Intel Core HX55 Processors) ) and the second one is ( HP Notebook System BIOS Update (Intel Core H45 Processors) )
my processor is (Intel core I5 13500H )
the website detection chose the one ending with HX. So which one should i download ???
Solved! Go to Solution.
Accepted Solutions
06-24-2025 12:43 PM
Hi @kero393,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thank you for your question about updating the BIOS on your Victus by HP 16.1" Gaming Laptop 16-r0000 (76S99AV) with an Intel Core i5-13500H processor. You've noticed that HP offers two different BIOS updates:
- HP Notebook System BIOS Update (Intel Core HX55 Processors)
- HP Notebook System BIOS Update (Intel Core H45 Processors)
Installing the wrong BIOS version (e.g., HX55 on an H45 system) can lead to:
- BIOS update failure
- Boot issues
- Permanent damage in worst-case scenarios
Best and Safest Recommendation:
Use the HP Support Assistant to auto-detect and install the correct BIOS:
How to Do It:
- Open HP Support Assistant (pre-installed on most HP laptops)
- Or download from: HP Support Assistant | HP® Support
- Go to the “Updates” tab.
- Click “Check for updates and messages”.
- If a BIOS update is available, the correct version for your exact model and CPU will appear.
- Follow the on-screen instructions to install.
🛡️ HP Support Assistant ensures only compatible BIOS versions are shown and installed, making it the safest and most reliable way to update your firmware.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support
06-24-2025 12:43 PM
Hi @kero393,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thank you for your question about updating the BIOS on your Victus by HP 16.1" Gaming Laptop 16-r0000 (76S99AV) with an Intel Core i5-13500H processor. You've noticed that HP offers two different BIOS updates:
- HP Notebook System BIOS Update (Intel Core HX55 Processors)
- HP Notebook System BIOS Update (Intel Core H45 Processors)
Installing the wrong BIOS version (e.g., HX55 on an H45 system) can lead to:
- BIOS update failure
- Boot issues
- Permanent damage in worst-case scenarios
Best and Safest Recommendation:
Use the HP Support Assistant to auto-detect and install the correct BIOS:
How to Do It:
- Open HP Support Assistant (pre-installed on most HP laptops)
- Or download from: HP Support Assistant | HP® Support
- Go to the “Updates” tab.
- Click “Check for updates and messages”.
- If a BIOS update is available, the correct version for your exact model and CPU will appear.
- Follow the on-screen instructions to install.
🛡️ HP Support Assistant ensures only compatible BIOS versions are shown and installed, making it the safest and most reliable way to update your firmware.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support