• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-03-2021 09:01 PM

HP Recommended
Product: HP ENVY Laptop - 17t
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I received a message to update BIOS on my laptop: 

HP Notebook System BIOS Update (Intel Processors) - SoftPaq number: sp112168 Version F.21  Size 9.59MB. ( This version is dated January 13, 2021).

 

When I attempted to install, at the last step, I got the following message: 

"The BIOS you are trying to install is older than the current version in the unit, it might cause functional risk if you install it. Are you sure that you want to install?" Next or Exit. I selected "Exit" and did not proceed further based on the message as it indicates this is an older version I am trying to install.

 

When I look at the current version installed on my laptop, it shows as follows:  "BIOS Version/Date Insyde F12, 11/10/2020"

 

I am confused as it appears the version currently installed on my laptop is F12 (11/10/2020) is older and this version is F.21 (January 13, 2021) going by the number appears newer. Am I missing something? Does these versions numbers mean anything? My logic would tell me F.21 would be a newer version then F12. But I am perplexed now. 

 

Any assistance to clarify this confusion would be appreciated.

 

 

4 people had the same question
1 REPLY 1

‎02-12-2021 06:40 PM

HP Recommended

Can anyone please assist with my concerns below?

 

HP please provide directions on my below concerns.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->