cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
360
Flag Post
HP Recommended

Solved!

BSOD - Ntoskrnl.exe

HP EliteBook 1040 G4
Microsoft Windows 10 (64-bit)

Hello,

 

I'm receiving BlueScreen on my laptop HP EliteBook 1040 G4 with Windows 10 64bit.

What I've did was to reinstall OS, it worked for like some months, and now i have the same issue.

 

I've update all the drivers with driver booster.

 

Maybe is a software issue, or hardware, i don't know, is a generic error.

Below a link with [edit]

 

If you need any other information don't hesitate to ask.

 

Thank you.

Alexandru

1 REPLY 1
Highlighted
Level 15
Level 15
22,579 22,522 2,061 4,920
Message 2 of 2
323
Flag Post
HP Recommended

Solved!

BSOD - Ntoskrnl.exe

@Alexandru90 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in THIS self-help Community.

What you need is a forum where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs, as follows:

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

 

Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation