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Aman26 Honor Student
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BSOD Screen appearing again and again

HP Pavilion - 14-bf109nePavillion
Microsoft Windows 10 (64-bit)

Whenever i am operating my notebook, after sometime BSOD screen appears. I had reset my PC a few days ago because I was facing this problem. After resetting it worked fine, but after a few days BSOD screen appeared again

. An update was also installed in my notebook after resetting. BSOD error is unexpected memory exception.

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HP Support Agent
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BSOD Screen appearing again and again

@Aman26

 

I suggest you run a System Test on your Notebook to confirm the complete Hardware Functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Aman26 Honor Student
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BSOD Screen appearing again and again

Actually I ran the test before putting this post and then it showed a failure but still my laptop is working fine. Do i need to worry about this? I have been using my laptop for the past 2 days and there is no problem. My laptop is working fineIMG-20190820-WA0004.jpg

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HP Support Agent
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BSOD Screen appearing again and again

@Aman26

 

Yes this is a Hard drive failure. The Notebook might still be working now but the Hard drive might fail anytime

 

I suggest you keep a back up of your data and contact HP Support for Service Options


Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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