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HP Recommended
EliteBook 8440p
Microsoft Windows 10 (64-bit)

After upgrade to windows 10 , the base system device doesn't work . Elitebook 8440p . Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

HP Recommended

Thanks so much it's now working. 

HP Recommended

You're very welcome.

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