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HP Recommended
HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV)
Microsoft Windows 11

So I just bought a hp spectre 360x recently from Japan with a help of my aunt. But I live in Myanmar. I dont really know much about laptop and this is my first time buying so i know about the voltage supplied in different countires. So in Japan the voltage suppplied is 100V but here in Myanmar the voltage supplied is 230V. The charger is 125 V so is it safe to plug in directly? When i tried to charge the adapter gets really hot so i m worry of fire. PS my battery is dying so this is quite urgent. Thank you in advance

3 REPLIES 3
HP Recommended

Hello @zwe8 

 

First of all, never do experiments with electricity !

 

Sorry to hear that you are having problems ... 

 

First send a picture of the back of the charger with detailed specification. 

Input Voltage (V) [ range ] is important !

 

 

Please report your results

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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HP Recommended

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Transformer (or) Adapter

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 Cable input

HP Recommended

Hello @zwe8 

 

You wrote:

>here in Myanmar the voltage supplied is 230V.

 

Your 7A (Amps) / 125V plug is not suitable for 230V.

 

ub6424_0-1656702551616.png

 

You must use a different power cable. If the power cable cannot be replaced, you will need a new power supply.

 

Please ask an electronics specialist or a computer store.

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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