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HP Recommended
HP Notebook - 15q-by004ax
Microsoft Windows 10 (64-bit)

Hello friends,
The issue is, after I plug in the charging pin the battery is taking charge normally and starts charging, after it is fully charged it switches to battery power, in next 3 seconds (the battery gets 1 or 2 % less than the 100 %) and it again starts taking charge till  it reaches full, after reaching full (which it reaches in next 2-3 seconds)  it again switches back to battery and stops taking the charge from the charger and starts working on battery power again , after 2-3 seconds the battery gets 1 or 2 % less than the 100 % and it again starts taking charge from power supply till  it reaches full and this cycle keeps on going.  What it use to do is work on direct power (after plugging in) and charge the battery side by side and whenever I turn off the charger it then switches to battery.  

 

Minimum solution required :- The dimming of light annoys me  which it does after switching from battery to power , atleast  give me a solution to keep the light stable so it doesn't affect my eyesight.

1 REPLY 1
HP Recommended

Hi@arun05kumar,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the Battery on the HP Notebook.

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • For Testing and Calibrating the Battery please click this link

Hope this helps! Keep me posted. 

 

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