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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: Battery issue

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01-02-2024 06:35 AM
Hi @Kbells,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP 14 laptop has been running for four hours and the battery is still at 100 percent, it might be a cause for concern. While it's great that your battery is holding a charge, it's unusual for a laptop to stay at 100 percent for such an extended period of use.
Here are a few things you can consider and check.
- Battery Indicator Accuracy: Sometimes, the battery indicator might not be accurate. To verify the actual battery level, you can check the battery icon in the system tray or use the built-in battery report tool in Windows.
- Power Settings: Ensure that your power settings are configured correctly. Your laptop may be in a power-saving mode or may not be using the battery at all.
- Calibration: Occasionally, recalibrating your laptop battery can help improve the accuracy of the battery indicator. You can do this by fully charging and then discharging your laptop.
- Battery Health: Use diagnostic tools provided by HP software to check the health of your battery.
- Firmware/Driver Updates: Ensure that your laptop's firmware and drivers are up-to-date. HP often releases updates that can address battery-related issues.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator