cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Asim00
New member
1 0 0 0
Message 1 of 2
98
Flag Post

Battery problem

HP Recommended
pavilion 15-cs1043ur
Microsoft Windows 10 (64-bit)

Hello. My laptop has a battery problem. The battery is not fully charged and appears to be fully charged at 88% and 91%. The battery runs out quickly. I bought a laptop a year ago. Please help me

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,961 2,157
Message 2 of 2
Flag Post
HP Recommended

@Asim00

 

I reviewed your post and I understand that the battery drains quickly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105832.exe

 

If you continue facing the issue, then follow the steps in the below article and then run a test on the battery.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation