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HP Recommended
HP Pavilion - 15-au122ur
Microsoft Windows 10 (64-bit)

Hello, my laptop is 2 years old and problem started a few days ago battery stops charging at 74% it says 1 hour and 11 minutes unitl fully charged i wait long time but nothing how to fix this problem?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Welcome to the HP Support Community  @Terhi 

 

INSTALL:

 

HP Notebook System BIOS Update (Intel Processors)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-au100-notebook-pc/12499208...

 

REBOOT:  

 

Version: F.46 Rev.A

Fixed in this release: - Provides improved security.

 

Version: F.45 Rev.A

Fixed in this release: - Fixes an intermittent issue where the system battery does not recharge completely. - Provides the updated Intel CPU microcode to improve system stability and security.

 

Version: F.42 Rev.A

Fixed in this release: - Fixes an issue where the battery information is reported incorrectly. - Provides improved battery health when the system is connected to an AC adapter.
- Provides improved security of UEFI code.

NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

 

REO

View solution in original post

1 REPLY 1
HP Recommended

Welcome to the HP Support Community  @Terhi 

 

INSTALL:

 

HP Notebook System BIOS Update (Intel Processors)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-au100-notebook-pc/12499208...

 

REBOOT:  

 

Version: F.46 Rev.A

Fixed in this release: - Provides improved security.

 

Version: F.45 Rev.A

Fixed in this release: - Fixes an intermittent issue where the system battery does not recharge completely. - Provides the updated Intel CPU microcode to improve system stability and security.

 

Version: F.42 Rev.A

Fixed in this release: - Fixes an issue where the battery information is reported incorrectly. - Provides improved battery health when the system is connected to an AC adapter.
- Provides improved security of UEFI code.

NOTE: HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.

 

REO

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