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- Re: Beats Audio and USB Drivers

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10-30-2017 09:06 AM
Hello, i am having trouble with my wireless driver recently. I asked my acquaintance to install the wireless driver, he used DriverPack and the wirless works perfectly now. But after the installation, I can't use my USB ports and the beats audio is gone, and unfortunately I can't use Windows System Restore because the available restore point is only after the installation.
I would like to reinstall the drivers, but I can't find the drivers in the web because it only shows driver for windows 8 and win10. Please help me.
Thank you.
*Sorry for bad English
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Accepted Solutions
10-30-2017 09:42 AM
HI:
Here are the W7 drivers you need...from the 14-v000 base model support page...
Audio:
This package provides the driver for the Realtek High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69618.exe
USB:
This package contains the Intel USB 3.0 Driver for Intel 8 and U/Y Series Products for supported notebook models running a supported operating system.
10-30-2017 09:42 AM
HI:
Here are the W7 drivers you need...from the 14-v000 base model support page...
Audio:
This package provides the driver for the Realtek High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69618.exe
USB:
This package contains the Intel USB 3.0 Driver for Intel 8 and U/Y Series Products for supported notebook models running a supported operating system.