Bios update blocked

[CaronDimonio]

I downloaded from HP web portal the F.32 bios update (now there's F.29), by automatic detection (so there would be right, I guess).

Why setup shows "this BIOS update is blocked on this device"? (see attach.), never got it before.

Thanks.

[ub6424]

Hello @CaronDimonio 

Sorry to hear that you are having problems ... I would like to help you.

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

OS Name

Version

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

SMBIOS Version

BaseBoard Model

BaseBoard Name

(2) Please report your results

[CaronDimonio]

Here it is (in ita, obv).

 In your opinion could it depend by UEFI partition protection?

Maybe, despite automatic detection, more simply this specific update cannot be writed on this platform.

By.

------------------------------------------------------------------

Elemento Valore
Nome SO Microsoft Windows 10 Pro
Versione 10.0.19044 Build 19044
Altre informazioni SO Non disponibile
Produttore SO Microsoft Corporation
Nome sistema Caronte
Produttore sistema HP
Modello sistema HP 250 G4 Notebook PC
Tipo sistema PC basato su x64
SKU sistema T6N57EA#ABZ
Processore Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, 2401 Mhz, 2 core, 4 processori logici
Versione/data BIOS Insyde F.29, 24/05/19
Versione SMBIOS 2.8
Versione controller integrato 31.43
Modalità BIOS UEFI
Produttore scheda di base HP
Prodotto scheda di base 8135
Versione scheda di base 31.43
Ruolo piattaforma Mobile
Stato avvio protetto Attivato

[ub6424]

Hello @CaronDimonio 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Update BIOS

F.30 Rev.A

Jan 17, 2020

18.2 MB

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Install/Update

F.31 Rev.A

July 24, 2020

21.8 MB

Download

(5) Reboot

(6) Let BIOS be installed until it's completely done !

(7) Please report your results

[CaronDimonio]

All 2 updtate setups (F30, F31) run but after SO reboot bios image flashing process does not start (runs Windows).

Notice: I would have liked to try by USB writing/recovering option but in F2 list (HP hardware diagnostics installed in the current version) firmware management menu there is not: do you think these two issues are linked? 

Tried with CMS boot mode enabled and UEFI secure boot disabled but nothig changes.

And now?

[ub6424]

Hello @CaronDimonio 

Check Bios settings for Bios Update <disabled> ( something like that ) switch to <enabled>

[CaronDimonio]

There is not option you say.

And where should it be? Please, show me a image.

Are you sure you understand Uefi environment loaded in this model?

It's this (see image)

[ub6424]

- see next post -

[ub6424]

---

---

Hello @CaronDimonio 

Please try this:

(1) Start notebook

(2) Boot to windows and run HP Notebook System BIOS Update, like in your picture

(3) Select "copy BIOS image to any file location (Advanced users)" and extract/copy these files to <usb flash drive>.

(4) Reboot your notebook and press <F2>

or

- Turn off the computer and wait five seconds

- Turn on the computer, and then immediately press the [ESC] key repeatedly until the Startup Menu opens

- Press <F2>

(5) HP PC Hardware Diagnostics UEFI will be launched

(6) Select Firmware Management then BIOS Update

(7) Select BIOS Image To Apply and using file navigator apply bios file from <usb flash drive>

(8) BIOS update proccess should start and finish

Please report your results

[CaronDimonio]

As I reported above (read) there is not firmware management menu in F2 list but I don't know why...

Maybe I have to delete SistemDiags folder to uninstall corrent version F2 tool (8.7.1.0).

And copying bios image file in HP\BIOSUpdate subfolder located in Efi partion (see image).

Thanks for patience, never  got this issue (I update bios from 25 year...).