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07-03-2025 10:39 AM
Product: HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Operating System: Microsoft Windows 11
Hello, I’m facing an issue with my Bluetooth device (boAt Rockerz 225 Pro+ neckband) when connected to my Windows PC. The audio frequently lags and sometimes stops for a few seconds on its own. I have already updated all drivers, and confirmed that the same neckband works perfectly with my phone, so the issue is specific to my PC. I suspect it may be related to the Bluetooth drivers, audio services, or interference. I’ve tried all basic fixes available online but the problem still exists. Kindly help me resolve this.
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