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‎05-01-2019 02:57 PM

HP Recommended
Product: HP Laptop 15
Operating System: Microsoft Windows 10 (64-bit)

My laptop has Bluetooth on it. It connects with other devices but when I try to connect it to my airpods it says it doesn't have Bluetooth capability. I checked my device manager and Bluetooth isn't listed on there at all so I'm confused on what's going on.  

1 person had the same question
1 REPLY 1

‎05-01-2019 04:24 PM

HP Recommended

Hi:

 

What model wifi adapter does your notebook come with?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

 

Bluetooth is incorporated with the wireless card if so equipped--meaning some wifi cards are wifi only and some are wifi/bluetooth.

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