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06-15-2022 04:03 PM
HP Laptop
Tried options from YouTube i.e. System Configuarations, Enabling Legacy Support, Load Setup Default.
Nothing works.
(I did NOT take out hard drive and reinsert - don't know how)
Laptop too old for HP support
Laptop worked fine the last time I turned it on approximately 9 Months ago, no issues. Powered up today and got the Boot Device Not Found Message.
Thank you!
06-18-2022 02:46 AM
Hi @BarbieKes
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing hard drive-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
Since you have performed most of the troubleshooting steps, I would suggest you follow the steps shared in the link below and let me know the outcome of it: CLICK HERE
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
I am an HP Employee
06-22-2022 09:04 AM
Hello!
We haven’t heard from you in a while, this post is with reference to the thread you had created at your
friendly neighborhood (HP Support Community).
I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.
If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.
Have a great day ahead!
I am an HP Employee
06-24-2022 09:07 AM
Hi @BarbieKes
I hope you are doing good.
We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
Have a great day!
Thanks!
I am an HP Employee