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Solved!

Brightness hotkeys not working after windows 10 update

HP Recommended
HP Elitebook 850 G5
Microsoft Windows 10 (64-bit)

Hello everyone,

 

I recently did an update of Windows 10 64bit. After the update, the brightness hotkey is not working. 

 

As I searched on this forum, I learned that other people had simulair problems with other notebooks. The solution that worked for them, didn't work for me. I updated my drivers, but the keys won't work. 

 

Does anyone have a tutorial for me that explains what I can do? 

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HP Recommended

Hi:

 

If the graphics driver is properly installed, then see if installing the latest Hotkey driver resolves the problem.

 

HP Hotkey support

 

6.2.44.1 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88033.exe

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Thanks! This worked for me!

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You're very welcome.

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@Paul_Tikkanen


@Paul_Tikkanen wrote:

Hi:

 

If the graphics driver is properly installed, then see if installing the latest Hotkey driver resolves the problem.

 

HP Hotkey support

 

6.2.44.1 Rev.A

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88033.exe


Sir, I used this and thw brightess button worked but my entire hotkeys get changed. 
Alt+F4 not working , It doesn't close anything and

Ctrl+Shift+Esc  not showing Task Manager. 
Like that, It is more difficult than the brighteness problem. 
please help me to solve this issue, I can't even uninstall the previously installed driver.

please help me

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Thanks, it works for me Function F8 (mic mute lamp) and F9/10 brightness well.

I do not know why HP does not update the device drive list for Windows 10 in the model of Elite 820 G2 repository.

HP EliteBook 810 G2. sp88033.exe

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88033.exe

 

BTW, anyone has information how to solve this issue in Ubuntu 18.04 LTS, let us share it. Another Thanks!

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