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HP Recommended

Hello

 

Thanks for the reply!

 

Click on http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72862.exe to download and install the correct chipset for your notebook. This utility will download and install the correct update if available.

 

Also, if you can check http://hp.care/2ggREU3 for some great deal on warranty extension care packs.

 

Hope that helps. Let me know!

Thank you!

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended
Thank you for the link. I will keep you posted. Happy Holidays, and be safe. 😙
HP Recommended

Hello @jayjor4,

 

Happy holidays to you and to your family!

 

Have a great time 🙂

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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