-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
38,402
8,271
3,268
HP Recommended
Sorry, but I don't have very good news for you ...
Laptops especially contain specialized hardware for which, for full functionality, specialized drivers are required -- and these come ONLY from the OEM, in this case, HP. Your PC came preinstalled with Windows 10. If you remove or overwrite the original Win10 on your PC with Win 7, you are going to encounter serious problems as there are no HP Win7 drivers for the new hardware that comes with new machines.
MS supplies drivers that provide only basic functionality. This means that some of the hardware functionality is likely NOT to work if you force a downgrade. That includes functions like the touchpad, WiFi, switchable graphics, USB ports -- to name the functions commonly reported here.
That said, someone else might come along and point you to Win7 drivers for other model PCs that that will work with yours -- but if that does not happen, you will then be stuck with a PC with limited functionality as HP is not writing Win7 drivers for their new Win10 PCs.
I am a volunteer and I do not work for, nor represent, HP
38,402
8,271
3,268
HP Recommended
Sorry, but I don't have very good news for you ...
Laptops especially contain specialized hardware for which, for full functionality, specialized drivers are required -- and these come ONLY from the OEM, in this case, HP. Your PC came preinstalled with Windows 10. If you remove or overwrite the original Win10 on your PC with Win 7, you are going to encounter serious problems as there are no HP Win7 drivers for the new hardware that comes with new machines.
MS supplies drivers that provide only basic functionality. This means that some of the hardware functionality is likely NOT to work if you force a downgrade. That includes functions like the touchpad, WiFi, switchable graphics, USB ports -- to name the functions commonly reported here.
That said, someone else might come along and point you to Win7 drivers for other model PCs that that will work with yours -- but if that does not happen, you will then be stuck with a PC with limited functionality as HP is not writing Win7 drivers for their new Win10 PCs.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community