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‎03-15-2017 07:20 AM

HP Recommended
Product: Envy 120

I can not print as my printer indicates the "chip" is full.

How do I remove data from the chip so I can print again?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2017 08:41 AM

HP Recommended

From: http://h10032.www1.hp.com/ctg/Manual/c03463302.pdf

 

Anonymous usage information storage

 

The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer and stores a limited set of anonymous information about the usage of the printer. This information might be used to improve future HP printers. For more information and instructions for disabling this usage information collection, go to the electronic Help, click Appendix > Technical information > Cartridge chip information.

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1 REPLY 1

‎03-15-2017 08:41 AM

HP Recommended

From: http://h10032.www1.hp.com/ctg/Manual/c03463302.pdf

 

Anonymous usage information storage

 

The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer and stores a limited set of anonymous information about the usage of the printer. This information might be used to improve future HP printers. For more information and instructions for disabling this usage information collection, go to the electronic Help, click Appendix > Technical information > Cartridge chip information.

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Was this reply helpful? Yes No
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