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‎02-06-2019 05:13 AM

HP Recommended
Product: HP15 NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

Hi, i can't access windows app store, when trying to connect it keep saying,  '' Try That Again-page could not be loaded. Please try again later."

Thanks.

1 REPLY 1

‎02-07-2019 07:16 AM

HP Recommended

Hello @JustMe4U 

 

Welcome to the HP Support Community.

 

  1. Make sure your PC is connected to the Internet
  2. Check your language
    Go to Control Panel >> Region

    Change your Region to United States of America (USA).

    Set your language to USA English.

     

    Save the changes.

     

    3. Ensure your time/clock is correct and that timezone is also correct.

    4. Reset the Windows Store cache. Here is how to >> http://www.thewindowsclub.com/reset-windows-store-cache


    5. Restart your PC, ensure active Internet connection and try again to start it.

 

Hope this helps !  Let me know how it goes

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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