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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2K3D8AV)

when I started the set up of my new laptop and  offered to keyboard layout choices I did not choose the layout with access to the numeric keypad (Blast!) How do I change the keypad layout

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Accepted Solutions
HP Recommended

If the NumLock key is disabled, the number keys on the right side of your keyboard will not work. If the NumLock key is enabled and the number keys still don't work, you can try pressing the NumLock key for about 5 seconds, which did the trick for some users.

 

Regards,

Rachel Gomez

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2 REPLIES 2
HP Recommended

If the NumLock key is disabled, the number keys on the right side of your keyboard will not work. If the NumLock key is enabled and the number keys still don't work, you can try pressing the NumLock key for about 5 seconds, which did the trick for some users.

 

Regards,

Rachel Gomez

HP Recommended

Thanks Rachel - that worked 🙂

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