06-14-2016 06:44 AM
My computer was affected by virus and new windows were installed but failled to get all drivers and i can't use other parts of the computer for example i can't connect USB flash, can't connect to wifi and blue tooth. it says unknown device 3times and COM19 under the drivers section of the pc. i tried searching for the drivers but couldn't find any. Please help me .
I use windows 7 Ultimate 64bit
Solved! Go to Solution.
06-14-2016 06:57 AM
Here is the link to the W7 driver page for your notebook.
If you post the hardware ID's for the devices that need drivers, I may be able to help you further.
To find the hardware ID for a device that needs a driver, go to the device manager and under the Other Devices category there will be a list of devices that need drivers.
Click on each one of those and then click on the Details tab.
Now you will see a Property drop down list, and it will be set to Device Description.
Drop down on that list and select the 2nd item (Hardware ID's).
Post the top string of characters that you see in the window.
06-19-2016 08:49 PM
The driver details are as follows:
On the link you sent me if i try installing it tells me driver not installed well please reinstall.
06-20-2016 06:41 AM
The only one I could find is this one...
This package provides the driver that enables the Intel Sideband Fabric device. Intel Sideband Fabric Device Driver is a bridge to the Intel Dynamic Platform and Thermal Framework. This package is provided for supported notebook models that are running a supported operating system.
File name: sp65474.exe
06-20-2016 11:01 AM
Hello Kudos i downloaded the driver you found and the pop up i got was this driver is installed do you wish to overwrite!
i am failling to understand the problem.
What should i do because i would like to do my school work saved on the usb flash disk before it's late.
Please advice. I appreciate you help so much.
06-20-2016 11:11 AM
Sorry that driver didn't work.
I don't understand why either.
Missing those devices should not be a major problem.
You should be able to do your school work on your flash drive with those drivers missing.
Are your PC's USB ports working?
If not, you need this driver for those...
This package provides the Intel USB 3.0 Host Controller Driver forthe supported notebook models and operating systems. The driverenables USB 3.0 devices.
File name: sp66605.exe
06-20-2016 12:42 PM
See if this USB driver works. It has support for more chipsets.
This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models running a supported operating system. The driver enables USB 3.0 devices.