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BACHEL
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Can’t get pass error message on HP logo loading screen

HP Pro x2 612 G1
Microsoft Windows 8.1 (32-bit)

A2313A98-72EE-4DB3-9285-3FF222B78638.jpeg

 I have no idea how to get pass this or what it means, I’m very confused about why this is happening. Any suggestions would be appreciated. 

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Can’t get pass error message on HP logo loading screen

@BACHEL 

That message means that there is no OS on your PC anymore, and this is most likely due to a failing hard drive.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
HP Startup Menu.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
BACHEL
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Can’t get pass error message on HP logo loading screen

Hi thank you so much for the help. Here are the results as per test, I did a short & extensive. Not too sure which either means but whatever helps you help me. 

HP PC Hardware Diagnostic UEFI

 

Extensive check :

 

Smart check : passed

Long DST : Passed

 

Quick check :

 

Smart check : passed

Short DST : passed

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