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- Cannot find my email for my 2 year extended warranty

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08-10-2020 06:50 PM
I ordered the extended warranty back in May.... I still have yet to receive an email telling me my HP order number.... The money has been taken from my account... and I have an expired warranty.... I also cannot get in contact with a human at HP.... Any thoughts?
08-11-2020 07:44 PM
I reviewed your post and I understand that you have purchased an extended warranty for your computer, however, the warranty is not reflecting.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will be able to assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee